What to expect when you call us for Automotive services
You're locked out of your vehicle or you need a new key...what do you do?
We can get you into your vehicle or make and program the keys to your car. The first step is ALWAYS to call us first. Whether it's for an emergency lock-out or to check if we can make and program the key to your specific vehicle, we're here to save the day!
We'll collect all of the required information.
We will collect all of your information. Certain details (name, address, driver's license number, date of birth, and proof of ownership) are required by the state of California.
Below is a list of the info and paperwork we need:
- A photo of Valid ID
- Proof of Ownership (Registration, insurance, or pink slip)
- Name, Address, Driver's License Number, Date of Birth, and the VIN.
Submit your information using the Auto Repair Form or call us and a team member will take down all of your information and request pictures of certain documents. We'll prepare an invoice, which will include the work order details and pricing. You'll sign this form and we'll keep it on hand as verification of the work described and cost agreed upon.
We'll give you a cost estimate* based on our conversation and how long it should take for us to get to you.
*Prices will be honored as long as we don’t show up to a totally different job than what was stated on the phone. If there is extra work that needs to be done, extra doors to do, etc. the locksmith will discuss it with you BEFORE any work is done.
The rest is up to us!
We'll get to work. After completion, you will test what we’ve done (lock changes, installs, etc.) or we will confirm with you that it works (programmed car keys, etc.) to ensure that the work was done to your satisfaction.
We care about your car and want to make sure it leaves in the same condition it was in when we arrived. We take pride in not causing damage to weatherstripping, your door, or your frame.
We accept cash, credit/debit card Apple Pay, and Samsung Pay.